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Important Message
The Home Energy Assistance Winter Crisis Program provides a one-time benefit to eligible Franklin County residents with heating assistance during the Fall and Winter months. The program runs from November 1st, 2024 to March 31st, 2025, or until funds are depleted, whichever comes first. PLEASE UPLOAD APPLICATION DOCUMENTS BEFORE YOUR APPOINTMENT.
Who is eligible for the Winter Crisis Program?
Households must have a gross income at or below 175% of the poverty guideline to qualify for assistance and must meet at least one additional eligibility criteria listed below:
- A household member's main heating source and/or related electric energy source must be either in disconnect status, have been terminated, need to establish new service, need to transfer service, have a PIPP Plus default, or a first PIPP plus payment.
- Households that have 25% (or less) bulk fuel supply remaining, or heating unit repair/replacement is needed.
List of Documents Required
Failure to provide all required documentation will delay your assistance. We require the following documents:
- Valid Driver's License/Photo I.D.
- Proof of Citizenship is required for ALL household members regardless of age:
- Birth Certificate -Passport -Permanent Visa Card
- Voters Registration Card -Social Security Card
- Proof of household income for the past 30 days for everyone 18 years & older. Self-Employment must bring their previous years' tax forms 1040 and Schedule 1, or Non-Filing Letter from irs.gov. School district employees must bring 12 months of pay history.
- Current gas or electric bills.
If a non-household adult is applying on behalf of the client, then a Power of Attorney, a notarized
Please note that after reviewing your documents, we may request additional information to complete your application.
statement, Representative Payee from SSA, or legal guardianship documentation is required.
Income Guidelines
| Ohioans must have a gross income at or below 175 percent of the federal poverty guidelines to be eligible for the program. | ||
| Size of Household | Total Household Income 12 Months | 30-Day Income Limit |
| 1 | $26,355.00 | $2,166.16 |
| 2 | $35,770.00 | $2,940.00 |
| 3 | $45,185.00 | $3,713.84 |
| 4 | $54,600.00 | $4,487.67 |
| 5 | $64,015.00 | $5,261.51 |
| 6 | $73,430.00 | $6,035.34 |
| 7 | $82,845.00 | $6,809.18 |
| 8 | $90,515.00 | $7,439.59 |
Information
IMPACT Community Action's mission is "to fight poverty by providing hope-inspiring help and real opportunities for self-sufficiency."
Locations of Impact Community Action Energy Assistance sites
- IMPACT Main Office:
711 Southwood Avenue, Columbus, OH 43207 | Google Map - IMPACT North at St. Stephens:
1500 East 17th Ave. Columbus, OH 43219| Google Map - IMPACT West:
4129 W. Broad St., Columbus, OH 43228 | Google Map
Additional Notes
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (614) 252-2799 and following the instructions.
